Website Terms and Conditions

1. About These Terms

These Website Terms and Conditions govern your access to and use of the website located at www.ravonsage.com, including all pages, content, demonstrations, forms and functionality made available through the website.

The website is operated by:

In these Terms, "Ravon Group", "Ravon Sage", "we", "us" and "our" refer to Ravon Group LTD.

By accessing or using the website, you confirm that you accept these Terms and agree to comply with them.

Where you access or use the website on behalf of a company, partnership, public body or other organisation, you confirm that you have authority to accept these Terms on behalf of that organisation.

You must not use the website if you do not agree with these Terms.

2. Other Documents That Apply

The following documents also apply to your use of the website:

• our Privacy Notice, which explains how we collect and use personal data;
• our Cookie Notice, which explains how cookies and similar technologies are used;
• any acceptable use, demonstration or security terms presented in connection with a particular website feature.

These Terms apply only to the website.

They do not govern the commercial purchase, licensing, implementation, deployment, operation, maintenance or support of Ravon Sage.

Any commercial engagement with Ravon Group LTD will be governed by separate written documentation, which may include:

• a proposal;
• a statement of work;
• a services agreement;
• a software licence agreement;
• a support and maintenance agreement;
• a data processing agreement;
• security and technical schedules;
• confidentiality terms;
• any other terms agreed between the parties.

Where there is a conflict between these Terms and a separately signed commercial agreement, the separately signed commercial agreement will take priority in relation to the relevant products or services.

3. About Ravon Sage

Ravon Sage is an enterprise artificial intelligence and agent workflow platform developed and provided by Ravon Group LTD.

Ravon Sage is designed to operate within an organisation's own infrastructure or another agreed controlled environment. It may connect with the organisation's documents, systems, databases, communications and operational workflows.

Depending on the agreed implementation, Ravon Sage may support functions including:

• searching and analysing organisational information;
• answering questions using internal knowledge;
• generating reports, documents and other content;
• supporting or automating operational workflows;
• monitoring dates, deadlines, changes or recurring activities;
• connecting previously separate systems and information sources;
• providing source references or audit records;
• escalating matters for human review.

Descriptions of Ravon Sage on the website are general descriptions only.

The exact functionality available to a customer will depend on the agreed scope, technical architecture, infrastructure, systems, permissions, integrations, data quality, selected models, security requirements and implementation arrangements.

Nothing on the website guarantees that every feature, integration or deployment model will be available or suitable for every organisation.

4. Website Information Is Not a Commercial Offer

Information displayed on the website is provided for general information and business evaluation purposes.

Website content does not constitute:

• a binding offer to supply products or services;
• a contractual commitment;
• a guarantee of functionality or performance;
• a representation that a particular implementation is technically possible;
• legal, financial, medical, regulatory, accounting, investment or other professional advice.

A contract for Ravon Sage or any related service is formed only when the relevant written agreement has been approved and accepted by authorised representatives of Ravon Group LTD and the customer.

We may reject any enquiry, project, proposed use case or customer opportunity at our discretion.

5. Access to the Website

We grant you a limited, revocable, non exclusive and non transferable right to access and use the website for lawful informational and business evaluation purposes.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these Terms and complies with them.

We do not guarantee that:

• the website will always be available;
• access will be uninterrupted;
• the website will be free from errors or technical problems;
• every feature will remain available;
• website content will always be current.

We may change, suspend, restrict or withdraw any part of the website without notice.

We may also restrict access to parts of the website for security, maintenance, operational, legal or commercial reasons.

6. Eligibility

The website is intended primarily for professional and business users.

You must be at least 18 years old to submit an enquiry, request a demonstration or enter into any business communication through the website.

By submitting information through the website, you confirm that you are legally capable of doing so and that the information is provided in a professional or authorised capacity.

7. Acceptable Use

You may use the website only for lawful purposes.

You must not:

• use the website in breach of any applicable law or regulation;
• use the website for fraudulent, deceptive, abusive, harmful or unlawful activity;
• attempt to gain unauthorised access to the website, its hosting environment, servers, databases, systems or connected infrastructure;
• introduce viruses, ransomware, malware, malicious code, harmful scripts or any other damaging material;
• interfere with, overload, damage or disrupt the website or its infrastructure;
• attempt to bypass security controls, authentication mechanisms, access restrictions or technical protections;
• test or scan the website for vulnerabilities without our prior written permission;
• reverse engineer, decompile, disassemble or attempt to derive the source code or underlying components of the website;
• use automated tools to scrape, crawl, extract, index, reproduce or collect website content without our prior written permission;
• copy or use website materials to create or develop a competing product, platform, website or service;
• use website content, demonstrations or materials to train, fine tune, benchmark or evaluate an artificial intelligence model without our prior written permission;
• impersonate Ravon Group LTD, Ravon Sage, an employee, a customer or another person or organisation;
• falsely suggest that you are connected with, approved by or endorsed by Ravon Group LTD;
• infringe intellectual property, confidentiality, privacy, data protection or other legal rights;
• use the website in a manner that could damage our reputation or business.

We may block, restrict or terminate access where we reasonably believe these Terms have been breached.

8. Enquiries and Demonstration Requests

The website may allow you to contact us, request information or request a demonstration of Ravon Sage.

When submitting an enquiry or demonstration request, you agree to provide information that is accurate, current and not misleading.

Submitting a form or requesting a demonstration does not:

• create a customer relationship;
• create a contractual obligation;
• require us to provide a demonstration;
• require us to accept a proposed project;
• create an advisory, fiduciary or professional duty;
• guarantee availability, pricing or implementation timing.

We may contact you using the information you provide to discuss your enquiry, assess your requirements, arrange meetings or provide relevant information about Ravon Sage and Ravon Group.

9. Information You Submit

You remain responsible for any information or material you submit through the website.

You must not submit:

• information that you are not authorised to disclose;
• personal data that you do not have the right to provide;
• patient records or medical information;
• confidential client or customer records;
• legally privileged information;
• passwords, access credentials or authentication information;
• financial account information;
• trade secrets or highly sensitive business information;
• malicious or unlawful material;
• information that infringes another person's rights.

General contact forms and demonstration request forms are not intended for the submission of sensitive operational data.

Where sensitive information is required for a potential project, it should be shared only after appropriate confidentiality, security and contractual arrangements have been established.

You grant us permission to use the information you submit to the extent reasonably necessary to:

• respond to your enquiry;
• assess your requirements;
• prepare for a meeting or demonstration;
• communicate with you;
• protect our systems and legal rights;
• comply with applicable law.

Our processing of personal data is governed by our Privacy Notice.

10. Demonstrations

Any Ravon Sage demonstration is provided for evaluation and discussion purposes unless otherwise agreed in writing.

A demonstration may use sample, synthetic, anonymised, simulated or preconfigured information.

A demonstration may not reflect:

• the exact interface delivered to a customer;
• the final technical architecture;
• the final security configuration;
• actual implementation performance;
• the customer's systems or data;
• the final commercial scope;
• production level availability or reliability.

We may modify, limit or withdraw a demonstration at any time.

You must not record, reproduce, distribute, publish or share a private demonstration without our prior written permission.

You must not use demonstration access to copy, reverse engineer or recreate Ravon Sage or any related functionality.

11. Artificial Intelligence Outputs

Artificial intelligence systems may produce outputs that are inaccurate, incomplete, misleading, outdated, inconsistent or unsuitable for a particular purpose.

Any artificial intelligence output displayed on the website or during a demonstration is illustrative and must be independently reviewed.

You must not rely solely on an artificial intelligence output when making decisions that may materially affect:

• legal rights;
• health or medical treatment;
• employment;
• financial interests;
• access to services;
• regulatory compliance;
• safety;
• contractual rights;
• another person's rights or interests.

Appropriate human review, validation, access controls and approval procedures must be applied to artificial intelligence generated content and automated activity.

Ravon Group LTD does not guarantee that an artificial intelligence output will be accurate, complete, error free, unbiased or suitable for a particular decision.

The operation and governance of a customer deployment will be governed by the applicable commercial and technical agreements.

12. No Professional Advice

Website content, demonstrations and illustrative artificial intelligence outputs do not constitute professional advice.

In particular, they do not constitute:

• legal advice;
• medical or clinical advice;
• financial or investment advice;
• tax advice;
• accounting advice;
• regulatory advice;
• cybersecurity certification;
• compliance certification.

You should obtain advice from an appropriately qualified professional before making a decision based on information presented through the website.

13. Data Protection and Customer Deployments

Ravon Sage is generally designed to operate within a customer's own infrastructure or another agreed controlled environment.

Statements describing on premise operation, data sovereignty or customer controlled infrastructure describe the intended deployment model and do not replace the technical and contractual terms agreed for an individual customer.

For a customer deployment:

• the customer will generally determine the purposes and means of processing its organisational and personal data;
• the customer will generally act as controller for personal data processed through its deployment;
• Ravon Group LTD may act as a processor where it processes personal data on the customer's documented instructions;
• the roles, responsibilities, safeguards and processing instructions will be set out in the applicable agreements;
• data access will depend on the agreed technical and support arrangements.

Nothing in these Terms authorises a user to upload or provide personal data to Ravon Group LTD unlawfully.

14. Intellectual Property Rights

All intellectual property rights in the website and its content are owned by or licensed to Ravon Group LTD.

This includes rights in:

• the Ravon Group and Ravon Sage names;
• logos, trade marks and branding;
• text, graphics, video, animations and images;
• website design and layouts;
• demonstrations and interfaces;
• software and source code;
• workflows, methods and system designs;
• documentation and technical materials;
• reports, examples and use cases;
• databases and data structures;
• artificial intelligence configurations and agent designs;
• proprietary concepts, processes and know how.

All rights are reserved.

You may view and temporarily download website pages for your own internal business evaluation.

You must not, without prior written permission:

• reproduce, republish or distribute website content;
• commercially exploit website content;
• modify or create derivative works from website materials;
• remove copyright, trade mark or ownership notices;
• use Ravon Group or Ravon Sage branding;
• present our content as your own;
• use our materials to create or market a competing product;
• use our content to train or evaluate an artificial intelligence system;
• copy the structure, design or functionality of the website or demonstrations.

No right or licence in Ravon Sage, its software, models, agents, workflows or related technology is granted under these Terms.

15. Trade Marks

"Ravon Group", "Ravon Sage", associated logos, product names and branding are trade marks or commercial identifiers owned by or licensed to Ravon Group LTD.

You may not use them without our prior written permission.

Nothing on the website grants a right to use any trade mark belonging to Ravon Group LTD or another party.

16. Confidentiality

Information clearly identified as confidential or disclosed in circumstances where it would reasonably be understood to be confidential must not be disclosed or used for any purpose other than evaluating a potential business relationship with us.

Confidential information may include:

• non public demonstrations;
• technical architecture;
• product roadmaps;
• pricing;
• proposals;
• security information;
• proprietary workflows;
• implementation methods;
• non public commercial information.

This section does not apply to information that:

• was lawfully known to you without restriction before disclosure;
• becomes public through no breach of these Terms;
• is received lawfully from another source without confidentiality restrictions;
• is independently developed without using our confidential information;
• must be disclosed by law or a competent authority.

Where a separate confidentiality agreement has been signed, that agreement will take priority.

17. Third Party Services and Links

The website may contain links to third party websites, software, platforms, integrations or services.

Third party links are provided for convenience and information only.

Unless expressly stated otherwise, a reference or link does not mean that:

• we control the third party;
• we endorse the third party;
• the third party endorses us;
• a formal partnership exists;
• we guarantee the third party's services.

We are not responsible for the availability, security, accuracy, content, performance, privacy practices or legal terms of third party websites or services.

Your use of a third party service is governed by that third party's own terms and privacy documentation.

Third party names and trade marks remain the property of their respective owners.

18. Accuracy and Availability

We take reasonable care when preparing website content, but we do not guarantee that all information is accurate, complete, current or suitable for a particular purpose.

Product functionality, availability, integrations, laws, technical standards, security requirements and implementation approaches may change.

We may update, correct, remove or replace website content without notice.

You should verify any material information directly with us before relying on it for a commercial, legal, technical, financial or operational decision.

19. Security

We use reasonable technical and organisational measures designed to protect the website.

However, no website, system or internet transmission can be guaranteed to be completely secure.

You are responsible for:

• using appropriate device and network security;
• maintaining current software and browser versions;
• protecting passwords and access credentials;
• using virus and malware protection;
• avoiding submission of sensitive data through unsecured channels.

You must notify us promptly at emre@ravongroup.com if you become aware of:

• a suspected website vulnerability;
• unauthorised access;
• misuse of the website;
• a security incident affecting Ravon Group or Ravon Sage.

You must not publicly disclose a suspected vulnerability before giving us a reasonable opportunity to investigate and address it.

20. Privacy and Cookies

Our collection and use of personal data are governed by our Privacy Notice.

Our use of cookies and similar technologies is explained in our Cookie Notice and cookie management interface.

Non essential cookies will be used only where permitted under applicable law.

You may manage relevant cookie preferences through the controls provided on the website.

21. Disclaimer

The website is provided on an "as available" basis for general informational and business evaluation purposes.

To the maximum extent permitted by law, we do not guarantee that:

• the website will always be available;
• access will be uninterrupted;
• the website will be secure or free from harmful components;
• website content will be complete or error free;
• the website will meet your requirements;
• demonstrations will reflect a final customer implementation;
• any described integration will be available for your systems;
• any particular business outcome will be achieved;
• artificial intelligence outputs will be accurate or suitable;
• use of the website will result in a contract or commercial relationship.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

22. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, Ravon Group LTD will not be liable for:

• loss of profit;
• loss of revenue;
• loss of business;
• loss of contracts;
• loss of anticipated savings;
• loss or corruption of data;
• loss of goodwill or reputation;
• loss of business opportunity;
• business interruption;
• indirect or consequential loss;
• loss arising from reliance on website information;
• loss arising from a demonstration or illustrative output;
• loss arising from a third party website or service;
• loss caused by events outside our reasonable control.

The website is intended primarily for business users.

To the maximum extent permitted by law, our total aggregate liability arising from or connected with your use of the website will not exceed £100.

This liability cap applies only to use of the public website.

It does not apply to liability arising under a separately signed customer, licence, implementation, support or services agreement. Liability under such an agreement will be governed by that agreement.

23. Indemnity

Where you use the website on behalf of a business or organisation, you agree to indemnify Ravon Group LTD against reasonable losses, liabilities, damages, costs and expenses arising from:

• your unlawful use of the website;
• your material breach of these Terms;
• information or material you submit unlawfully;
• your infringement of another person's intellectual property, privacy, confidentiality or other rights;
• malicious or unauthorised activity carried out through your systems or access.

This indemnity does not apply to the extent that the relevant loss was caused by our negligence, breach of contract or unlawful conduct.

24. Suspension and Termination

We may suspend, restrict or terminate your access to the website where:

• you breach these Terms;
• your activity creates a legal, security, technical or operational risk;
• we reasonably suspect fraud, misuse or unauthorised activity;
• we are required to do so by law or a competent authority;
• the website or relevant functionality is withdrawn.

Termination does not affect rights or liabilities that arose before termination.

Provisions intended to continue after termination will remain effective, including provisions concerning intellectual property, confidentiality, liability, indemnity and governing law.

25. Changes to the Website

We may change:

• the website;
• website content;
• Ravon Sage descriptions;
• product names;
• demonstrations;
• available functionality;
• website availability.

We are not required to maintain any particular website content or functionality.

A website change does not amend any separately signed commercial agreement.

26. Changes to These Terms

We may revise these Terms from time to time.

The current version will be published on the website with its effective date.

Changes will apply from the effective date stated in the updated version.

Your continued use of the website after that date constitutes acceptance of the revised Terms.

Material changes to these Terms will not retrospectively amend any separately signed commercial agreement.

27. Communications

You agree that communications relating to the website may be provided electronically.

Electronic communications may include:

• emails;
• website notices;
• form confirmations;
• security notifications;
• updates to these Terms.

Electronic communications satisfy any legal requirement that a communication be made in writing, except where applicable law expressly requires another form.

28. Transfer of Rights

We may transfer our rights and obligations under these Terms:

• to an affiliated company;
• as part of a reorganisation;
• as part of an investment or financing transaction;
• in connection with a merger, acquisition or sale;
• as part of a transfer of all or part of our business.

You may not transfer your rights or obligations under these Terms without our prior written consent.

29. No Partnership or Agency

Nothing in these Terms creates:

• a partnership;
• a joint venture;
• an employment relationship;
• an agency relationship;
• a fiduciary relationship;
• an exclusive commercial relationship.

Neither party has authority to bind the other unless expressly agreed in writing.

30. Third Party Rights

Unless expressly stated otherwise, no person other than you and Ravon Group LTD has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

31. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable.

Where modification is not possible, the relevant provision will be removed.

The remaining provisions will continue in full force.

32. No Waiver

A failure or delay in exercising a right or remedy does not constitute a waiver of that right or remedy.

A single or partial exercise of a right does not prevent any further exercise of that or another right.

33. Entire Agreement

These Terms, together with the Privacy Notice and Cookie Notice, constitute the agreement between you and Ravon Group LTD concerning use of the public website.

They replace any previous website terms relating to the same subject.

These Terms do not replace or amend any separately signed commercial agreement.

34. Governing Law

These Terms and any dispute or claim arising from or connected with them, including non contractual disputes and claims, are governed by the laws of England and Wales.

35. Jurisdiction

The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising from or connected with these Terms or use of the website.

Where you are legally acting as a consumer, this section does not remove any mandatory right you may have to bring proceedings in another jurisdiction under applicable consumer law.

36. Contact Information

Questions about these Terms may be sent to: